Privacy policy

At Fluxithchic, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.

Information We Collect

We may collect:

• Name and contact details
• Shipping and billing address
• Email and phone number
• Payment information
• Order history
• Device and browser data
• IP address and usage data

Collected when you:

• Place orders
• Register
• Contact support
• Browse website

How We Use Your Information

We use your data to:

• Fulfill orders
• Manage shipping
• Provide support
• Improve services
• Prevent fraud
• Send updates
• Marketing emails (optional)

We do not sell personal data.

Payment Security

All transactions are protected by SSL encryption and secure third-party processors.

Cookies

Used to:

• Improve experience
• Track performance
• Personalize content
• Analyze traffic

Data Protection

We apply reasonable safeguards against unauthorized access or misuse.

Third-Party Services

We may share limited data with:

• Payment providers
• Logistics partners
• Analytics tools

Your Rights

You may request:

• Access
• Correction
• Deletion
• Data copy
• Marketing opt-out

Children’s Privacy

We do not knowingly collect data from children under 13.

Policy Updates

This Privacy Policy may be updated periodically.

Contact Information

Email: [email protected]
Support Hours: Monday – Friday | 9:00 AM – 6:00 PM (GMT+8)

Company Information

Store Name: Fluxithchic
Company Name: Huapin Select Limited
Website: fluxithchic.com
Email: [email protected]

Address:
FLAT 08A, 19/F, CHINA SHIPBUILDING TOWER,
650 CHEUNG SHA WAN ROAD,
LAI CHI KOK, HONG KONG