FAQ

1. Who are we?

Fluxithchic is a global men’s and women’s fashion store offering stylish, versatile apparel designed for modern lifestyles.

2. Where do you ship from?

We use international fulfillment partners to optimize global shipping efficiency.

3. Do you ship worldwide?

Yes, we ship to most countries and regions worldwide.

4. Is my payment secure?

Yes. All payments are protected using SSL encryption technology.

5. How can I track my order?

Tracking information will be sent via email after shipment.

6. How long does delivery take?

Orders typically arrive within 7–20 business days depending on destination and customs.

7. Can I return my order?

Yes. We offer a 30-day return policy for eligible products.

8. Can sale items be returned?

Sale items may be restricted from returns unless defective or incorrect.

9. How do I contact customer service?

Email: [email protected]
Support Hours: Monday – Friday | 9:00 AM – 6:00 PM (GMT+8)

10. Do you offer bulk discounts?

Yes. Please contact us for wholesale or bulk order support.

11. Can I cancel or modify my order?

Only before processing begins.

12. What sizes do you offer?

We offer a full range of men’s and women’s sizes. Please refer to size charts.

13. What if my item arrives damaged?

Contact us within 48 hours with photos for assistance.

14. How can I choose the correct size?

Check product size guides or contact support for help.

15. Company Information

Store Name: Fluxithchic
Company Name: Huapin Select Limited
Website: fluxithchic.com
Email: [email protected]

Address:
FLAT 08A, 19/F, CHINA SHIPBUILDING TOWER,
650 CHEUNG SHA WAN ROAD,
LAI CHI KOK, HONG KONG